Privacy Policy

Privacy Policy

Through Naturalia.com.ec, we offer products to give the general public the possibility of buying them. When you acquire them, you automatically register as a client, thus implying the acceptance of the terms and conditions of use of www.Naturalia.com.ec.

When your purchase is completed, your e-mail address will be included in the company’s listings, but you also have the possibility of creating yourself as a “user” of Naturalia.com.ec and in that way you can establish a password, which is your responsibility to remember and keep it safe. However, the system can help you generate a new password. The “user” of the account of Naturalia.com.ec is responsible for the activities that are made under its account or password, on the other hand, you must notify non authorized uses of your account and/or password, since the company is not responsible for damages or losses by the result of the breach of this condition, reason why previously mentioned it is very important that you notify any anomaly in the smaller possible time.

The personal data provided on the website of the company Palfrut SA and its brand Naturalia will be treated as follows:
  • Data will be updated at appropriate times.
  • Your data will not be taken for the company’s financial gain, that is, no sale of such information will be made.
  • Marketing activities are carried out such as, advertising, promotions, bonuses, invitations to events, market research, brand recognition, everything related to this topic.
  • Satisfaction surveys will be taken from Naturalia’s clients.
  • Let the customer know how his or her product is doing, i.e. notify the owner of the status of his or her order.
  • The whole after-sales issue will be taken into account.
  • These data will be used for delivery, depending on the customer’s place of residence.
  • The data can only be filled out by a person of legal age.

The customer as owner is entitled to:

  • To be informed of everything that happens with personal data; how to update it, know it and change it.
  • Request a proof of authorization made by Naturalia.
  • You can object, if this is not being done, to the good treatment of your personal data.
  • Look at the personal data for free.

By reading this privacy notice, you are accepting the terms and conditions set forth by Naturalia.

At any time Naturalia.com.ec may change, edit or remove parts of these terms and conditions of use, will be effective once they are published in www.Naturalia.com.ec, so it is convenient that you can periodically review the updates on them, because you must accept the changes made to continue entering the website and continue purchasing their products.

The terms and conditions, regulate the use of Naturalia.com.ec of which Palfrut SA is the owner, who is a legal entity – Natural – domiciled in Guayaquil, Guayas, Ecuador.

If it is your decision to buy at Naturalia.com.ec, your commitment is to enter your exact and current information.